Return Policy – Beavalley
At Beavalley, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns Eligibility
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Items must be returned within 7–14 days of receiving your order.
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Items must be unused, in original condition, and in the original packaging.
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Proof of purchase (receipt or order confirmation) is required for all returns.
Non-Returnable Items
The following items are not eligible for return:
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Items damaged due to misuse or mishandling.
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Clearance or final sale items.
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Personalized or custom-ordered products (unless defective or damaged upon arrival).
Return Process
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Contact Us: Email our support team at [email protected] or message us on WhatsApp (https://wa.link/58ucc2) to request a return.
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Receive Return Instructions: We’ll provide the return address and instructions on how to send your item back.
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Ship the Item: You are responsible for the shipping costs unless the return is due to our error (e.g., wrong or defective item).
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Inspection & Refund: Once we receive and inspect the item, your refund or exchange will be processed within 5–7 business days.
Refunds
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Refunds will be issued to your original payment method.
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Shipping fees (if any) are non-refundable unless the return is due to a defect or error on our part.
Exchanges
Need a different size or item? Contact us, and we’ll be happy to assist with an exchange if the product is available.
Questions?
We’re here to help! Contact our customer care team at [email protected] or on Whatsapp (https://wa.link/58ucc2) for any assistance regarding returns or exchanges.
Thank you for shopping with Beavalley. Your satisfaction matters to us!